RETAIN THE
MEMBER
BEFORE THEY QUIT
Members ghost gyms in week six. Class schedules sit half empty. The DM you needed to send three days ago is still sitting unsent. We build a working assistant layer that fixes this, quietly.
THE WAY MEMBERS
QUIETLY GHOST YOUR GYM
Two missed sessions
The new member came twice. Now nothing for ten days. The app fires no signal. The team has no time to notice. Direct debit drops in three weeks.
Half-empty studio
HIIT Tuesday 6:30 has eight bookings on a twenty-capacity floor. Nobody pinged the waitlist. The room runs at break-even.
The unconverted intro
Free intro PT session done last Wednesday. The follow-up SMS was meant to go on Thursday. It is Sunday now. They are at the gym across the road.
FOUR QUIET SIGNALS
YOUR FLOOR NEVER SAW
Drop-off radar
The member's pattern shifts. We catch it. We message in your tone before the unsubscribe email is even drafted in their head.
Auto-waitlist fill
Class gap detected at 9am. Waitlist nudged in under a minute. By midday the class is full. No staff time burned.
PT conversion loop
Intro session done. Follow-up sequence in your trainer's voice. Books the next session. Or surfaces a soft objection your trainer can fix.
Front desk co-pilot
Answers every after-hours enquiry. Books tours. Quotes membership tiers. Flags hot leads. Your team sleeps. The pipeline doesn't.
READY TO STOP
LOSING MEMBERS
We build with a small handful of studios per quarter. Drop your details if your floor is solid and your retention is leaking. We respond personally.